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Alexa and Firestick 4k

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Andy

Alexa and Firestick 4k
« on: December 28, 2018, 06:38:20 pm »
Hi all anyone know why the firestick remote will turn tv off but not on?- i have a year old jvc 50 inch and had an on line chat with Amazon tech who said my tv is not supported!- wtf?- any thoughts?- thanks

Re: Alexa and Firestick 4k
« Reply #1 on: December 28, 2018, 07:21:53 pm »
if it is not supported, it is not supported.  when not supported you might get some features but not all.   I personally use a smartplug to turn on/off my tv

Andy

Re: Alexa and Firestick 4k
« Reply #2 on: December 29, 2018, 01:53:29 am »
Ah ok thanks just surprised me with my tv only being a year old.

Re: Alexa and Firestick 4k
« Reply #3 on: December 29, 2018, 12:57:57 pm »
Ah ok thanks just surprised me with my tv only being a year old.

tv might be a year old to you but the tv model may not be.  when I looked it up the other day, the manuals were several years old.