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Echo and Subwoofer

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Echo and Subwoofer
« on: December 03, 2018, 11:20:12 am »
We have two of the new Echo's and the subwoofer. They have been connected to each other and can play on all three at the same time once you've set which speaker is left and right.... only they have decided to only play certain songs together, the rest is either on one speaker or the other and misses out the subwoofer.
I tell it to play the group of all devices but it tells me it doesn't understand. I check on the app that all of them are connected and they are.

I am so frustrated by this. I thought it was supposed be simple! And all music is playing from Amazon Music.

Any ideas?