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Alexa not responding - have a permanent blue light showing

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John.wilson42@yahoo.co.uk

Alexa not responding - have a permanent blue light showing
« on: August 29, 2018, 02:59:21 pm »
Alexa was working fine - asked her to stop so I could take her to another room - when powered up failed to respond and not able to reset. Have now got permanent blue light showing- unable to get orange light on

John.wilson42@yahoo.co.uk

Re: Alexa not responding - have a permanent blue light showing
« Reply #1 on: August 29, 2018, 04:24:55 pm »
WOW thanks to this site I managed to fix my problem- somewhere on the site I noticed someone had mentioned to double check the power lead being  used - I changed the lead and hey presto Alexa is alive and doing well after a reboot- so many thanks to whoever suggested it- Alexa play me some happy music!!