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Drop In Unavailable

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Drop In Unavailable
« on: August 21, 2018, 07:03:46 pm »
All devices and contacts (including ourselves) have been enabled for Drop In and are connected to the same network.  I can drop in on one device but when that device tries to drop in on mine, Alexa's voice says I am unavailable.

I've searched high and low for an answer to this. Please help.


Re: Drop In Unavailable
« Reply #1 on: August 22, 2018, 11:36:11 am »
make sure "do not disturb" is disable

Re: Drop In Unavailable
« Reply #2 on: August 22, 2018, 01:56:55 pm »
make sure "do not disturb" is disable

It is disabled and, actually, now both devices are saying "not available."

Re: Drop In Unavailable
« Reply #3 on: August 23, 2018, 03:36:44 pm »
try a power cycle on your router and modem.  pull power plug for a slow 10 count, plug the modem and wait for it to cycle on then the router.