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Can't connect buttons to play a game

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Offline Flo

Can't connect buttons to play a game
« on: July 30, 2018, 04:19:47 pm »
We have 2 buttons which are connected and this shows on app but as soon as we ask alexa to play a game and press them they don't connect. Help? Any ideas? getting a bit frustrated. We've disconnected and connected again. Any ideas greatfully received...