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Alexa Android App Certificate Error Requires Google Chrome Update

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Hi,

I've installed the Alexa app (latest version July 10) on an Android 8.1.
Upon opening the app, moments after the login page, the "certificate error, please update Google Chrome" pop up.

Chrome is up to date.

Totally stumped.
Force stop, uninstall, restart, reinstall etc all combinations, still getting the same error message.

Appreciate any help.
Thanks in advance.

Re: Alexa Android App Certificate Error Requires Google Chrome Update
« Reply #1 on: October 02, 2018, 10:08:38 pm »
Hi,

I've installed the Alexa app (latest version July 10) on an Android 8.1.
Upon opening the app, moments after the login page, the "certificate error, please update Google Chrome" pop up.

I'm still receiving this error after installation. What worked for me was to fire up the app on mobile data. Afterwards I'm able to switch back to wifi.

Re: Alexa Android App Certificate Error Requires Google Chrome Update
« Reply #2 on: October 04, 2018, 10:33:29 pm »
Appreciate the reply.

I had forgotten to update this post. I managed to get it running by switching off the wifi first before starting the app as well.


Hi,

I've installed the Alexa app (latest version July 10) on an Android 8.1.
Upon opening the app, moments after the login page, the "certificate error, please update Google Chrome" pop up.

I'm still receiving this error after installation. What worked for me was to fire up the app on mobile data. Afterwards I'm able to switch back to wifi.

Re: Alexa Android App Certificate Error Requires Google Chrome Update
« Reply #3 on: November 12, 2019, 10:09:57 pm »
I am on a tablet without cellular data so i have no idea what to do. I have tried booting the app without wifi and it wont let me in... Any suggestions?

Re: Alexa Android App Certificate Error Requires Google Chrome Update
« Reply #4 on: November 13, 2019, 08:42:29 am »
I am on a tablet without cellular data so i have no idea what to do. I have tried booting the app without wifi and it wont let me in... Any suggestions?

You had to set it up with something, and it usually requires a cell phone on wireless to set up then connect to wifi. Do you not have a cell phone to use the app from to get it started up?
My Alexa environment includes :
1 Full Sized Echo
3 Echo Dots 2nd gen
2 Echo Dot 3rd gen, One with Clock
1 Echo Spot
Several Hue Lights with a single bridge
5 Fire Tablets (1 as a control panel in Kitchen)
One Ring Doorbell Pro
Also 4 cell phones with Alexa app installed!
You should see My Apple Device List!