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Alexa cant find songs on Spotify

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Alexa cant find songs on Spotify
« on: July 02, 2018, 05:32:44 am »
As the title states, However she was finding music without issues last week.

I think the issue started to happen when I noticed the light was orange on her. I though she was updating but when I tried to talk to her she said to finish the setup via the Alexa app. Maybe she reset herself or something but she now no longer plays music with Spotify. I can open the app on my phone and play it on her but I cant ask her to play anything because she cant find it.

Offline AlanH

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Re: Alexa cant find songs on Spotify
« Reply #1 on: July 02, 2018, 11:41:52 am »
Couple of things - have you tried rebooting the device, and then checking youíre still logged into your Spotify account?

Re: Alexa cant find songs on Spotify
« Reply #2 on: July 02, 2018, 11:52:32 am »
Yes the first thing I did was reboot and check if I'm logged in. She can't find any song she is asked but if I as her to play music she will resume Spotify.

Offline AlanH

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Re: Alexa cant find songs on Spotify
« Reply #3 on: July 02, 2018, 12:02:04 pm »
And Spotify is still set as your default music service in Settings > Music & Media?

Re: Alexa cant find songs on Spotify
« Reply #4 on: July 02, 2018, 12:03:55 pm »
And Spotify is still set as your default music service in Settings > Music & Media?

It is indeed

Re: Alexa cant find songs on Spotify
« Reply #5 on: July 04, 2018, 04:57:11 am »
I tried it again today and suddenly she is all back to normal. Can play any song I ask her to.

Totally weird  :o

Offline AlanH

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Re: Alexa cant find songs on Spotify
« Reply #6 on: July 04, 2018, 11:15:24 am »
Thatís good to hear. Spotify can be a little flaky now and then.