Echo & Alexa Forums

Not connecting or loading or something

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Paulapopp

Not connecting or loading or something
« on: June 05, 2018, 11:50:23 am »
I was looking through my history on Alexa the other night and a chunk of the history suddenly disappeared.  Then the next morning, I clicked on settings to get back to history and it just kept looking like it was loading.  It's been 2 or 3 days now and I can't get settings to load in order to see my history.  Help?

AlanH

Re: Not connecting or loading or something
« Reply #1 on: June 05, 2018, 12:45:31 pm »
Have you tried powering off your device completely, leaving it for 5 minutes, and then re-booting it?