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SOLVED - Alexa can't understand "Chilltrax" (TuneIn station)

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Seriously_Tho

SOLVED - Alexa can't understand "Chilltrax" (TuneIn station)
« on: March 06, 2018, 02:26:20 pm »
"Alexa, play chilltrax on tunein radio"

Tried several versions of that, I get, "I can't play by genre."

chilltrax is an internet radio stream & it's on TuneIn, I can get it to play via the alexa app but not by voice control.

Any tricks for this?  She pronounces it "chill tra-kcks" when I ask what station...
« Last Edit: March 07, 2018, 11:31:32 am by Seriously_Tho »

AlanH

Re: Alexa can't understand "Chilltrax" (TuneIn station)
« Reply #1 on: March 06, 2018, 03:43:58 pm »
Did you try “Play Chilltrax Radio on TuneIn”?

Seriously_Tho

Re: Alexa can't understand "Chilltrax" (TuneIn station)
« Reply #2 on: March 06, 2018, 08:29:05 pm »
Tried about a hundred versions of the same request, evidently it doesn't understand the spelling of the word since it's atypical.  That's my theory anyway.

Seriously_Tho

Re: Alexa can't understand "Chilltrax" (TuneIn station)
« Reply #3 on: March 07, 2018, 11:31:06 am »
Emailed Amazon support, rec'd following response -
________________________________________
   Message From Customer Service


I further replicated the issue and I was able to access the station with the command below :

Command : "Alexa, play the station Chilltrax"
Response : Playing Chilltrax from Tune In.

Please try the above command and let us know if it works.



AlanH

Re: SOLVED - Alexa can't understand "Chilltrax" (TuneIn station)
« Reply #4 on: March 07, 2018, 11:41:50 am »
...and did it?