Broadlink RM2

[tthoben]

Hi,

May I ask some help,

I set up RM pligin, device works with it, when I connect Alexa than I got an OppS! message.
"Did not receive Alexa request induvidual device info.

Please make sure there s no security apps or settings preventing RMplugin from running serveres"

Do you have any hint how to fix.

Thank you,

I have galaxy tab S3 with it

Have you checked your router settings? RM plugin has a FAQ accessible with the app that lists reported issues with routers and their workarounds (if any).

[Siminhu]

I don't find anithing in FAQ, but i oppened all this ports to my Android device, still dosn't work :-(

Any idea why?

I solved the issue. If anyone has similar problems in the future (I am using the RM Pro):

These UDP ports need to be open:

123
443
4070
5353
40317
49317
33434

I went into the option "port forwarding" on my browser interface. I also had to put in the IP address of the Android device I am using for RM plugin.

However, Alexa still failed to find the new devices when I gave the voice command. Using the app (Smart Home > Devices > Discover) was much more reliable.

Can anyone recommend an Android TV box or stick which works well with Alexa?

[Siminhu]

Now I switched of the 5GHz and still the same...

I don't find anithing in FAQ, but i oppened all this ports to my Android device, still dosn't work :-(

Any idea why?

I solved the issue. If anyone has similar problems in the future (I am using the RM Pro):

These UDP ports need to be open:

123
443
4070
5353
40317
49317
33434

I went into the option "port forwarding" on my browser interface. I also had to put in the IP address of the Android device I am using for RM plugin.

However, Alexa still failed to find the new devices when I gave the voice command. Using the app (Smart Home > Devices > Discover) was much more reliable.

Can anyone recommend an Android TV box or stick which works well with Alexa?

[tthoben]

It could be your rm pro issue. Please read the earlier posts for more info regarding the newer versions of rm pro not working with RM Plugin

[Siminhu]

Hi,

RM pruging works perfectly.

I had the issue, after the firmware change it workrs with RM plugin, the issue is between RM pluging and ALEXA.

PLS help me, if you can.

THX,

It could be your rm pro issue. Please read the earlier posts for more info regarding the newer versions of rm pro not working with RM Plugin

[tthoben]

Hi,

RM pruging works perfectly.

I had the issue, after the firmware change it workrs with RM plugin, the issue is between RM pluging and ALEXA.

PLS help me, if you can.

THX,

I PMed you the steps for Alexa bridge setup.

[Siminhu]

Hi,

RM pruging works perfectly.

I had the issue, after the firmware change it workrs with RM plugin, the issue is between RM pluging and ALEXA.

PLS help me, if you can.

THX,

Thank you for your support.

Hi,

I did all of the guide, Functions in RM plugin works, Alexa didn't find the rm plugin.

Echo
Mk908II android stick and Samsung s3 tab both tested
UPC connetbox and d-link router both tested.

I will restart the process, but I did it 4 times... in rm toubleshooter it stops in the last step.

Thank you

I PMed you the steps for Alexa bridge setup.

[tthoben]

Thank you for your support.

Hi,

I did all of the guide, Functions in RM plugin works, Alexa didn't find the rm plugin.

Echo
Mk908II android stick and Samsung s3 tab both tested
UPC connetbox and d-link router both tested.

I will restart the process, but I did it 4 times... in rm toubleshooter it stops in the last step.

Thank you

I've replied your PM. If yours is a new echo device (echo 2 or echo plus), RM Plugin may not work based on user feedback so far.