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Household

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Offline lnw

Household
« on: February 28, 2018, 08:22:40 pm »
Just got the echo last week. Bought in US, live in Canada
When I set it up, I created a household and added my wife's email. No real reason for that
I want to add my adult son instead as he has a Canadian Prime account.
Apparently only 2 adults can be in a household. So I then deleted my wife's email and tried to add my son
Refused. Apparently I need to wait 180 days before adding him.
I have no access to any Amazon music, whether through his account or even mine
Perhaps because my Echo was bought in US??
Makes no sense to me. I would like to add some Amazon music to the Echo
HELP please

Re: Household
« Reply #1 on: April 11, 2018, 02:14:11 pm »
I have never had this exact experience with the 180 day wait, so not really sure. Perhaps you could try doing a factory reset and going through set-up from scratch on all your devices, if it is not too much trouble. If do do that, would it let you add your son instead this time.
An independent consumer hoping to drive discussion and offer advice on using Echo and Alexa in Canada and home automation in general.