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No "Echo Connect" under new devices

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rallypoint

No "Echo Connect" under new devices
« on: February 10, 2018, 09:10:22 pm »
Hi.

Purchased a new Connect. A couple issues:

 - 1. I cannot find the Connect when I select "new devices". It's turned on, orange light blinking, etc, etc

 - 2. I hate that name as it is makes it problematic to search.... Wish it was "EchoConn" or something more easily searchable  >:(


Thanks


rallypoint

Re: No "Echo Connect" under new devices
« Reply #1 on: February 10, 2018, 11:11:26 pm »
This may be because we setup our Dots using the laptop interface, but need to setup the Connect via the iPhone app

rallypoint

Re: No "Echo Connect" under new devices
« Reply #2 on: February 11, 2018, 01:51:02 am »
We figured out why... my mother-in-law put the Dots in the wrong account. Fixed that.

Thanks all.