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Alexa app on samsung galaxy tab4

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Mjsamos

Alexa app on samsung galaxy tab4
« on: December 21, 2017, 11:37:17 am »
Can't  get app to install on this tab. It is android 5.1.1 but message says incompatible.

GA

Re: Alexa app on samsung galaxy tab4
« Reply #1 on: December 22, 2017, 10:37:23 am »
Had the same problem, except my Samsung Tablet Android version is 5.0.2.  What I found is that the Alexa App is not compatible with all versions of Android OS, even if it is 5 and above. So, after trying to get help from Amazon, which did not go well, I decided to go back to the version that was running on my Tablet before I tried upgrading. I searched for the old version of the apk and found: https://www.apkmonk.com/app/com.amazon.dee.app/
This place has all the versions. I tried the newest with the same results. I worked back until I found one that worked.
 The one that worked for my tab was the Oct 25 2017. I downloaded and saved that copy, in case I run into this problem again after an update, I will have a baseline.
Hope this helps. Good Luck.