Echo & Alexa Forums

Alexa Bluetooth Volume Drops

0 Members and 1 Guest are viewing this topic.

lhinaz71

Alexa Bluetooth Volume Drops
« on: December 18, 2017, 10:00:18 pm »
When I connect to a bluetooth device and play a song, I'll set the volume to 10 on Alexa.  When the next song plays, the volume drops really low.  If I hit the volume up button, nothing happens as it thinks its already playing at 10.  If I hit the volume down button the volume drops to 9, but is now a lot louder.  I can then increase the volume back to 10.

Leaving the volume at the level it keeps reverting to is too low and I have to crank the receiver volume up really loud to compensate for Alexa's low volume which affects sound quality.

I have tried this with 'Logitech Bluetooth Audio Adapter for Bluetooth Streaming' and 'HomeSpot NFC-Enabled Bluetooth Audio Receiver for Sound System'.  Same results.

Anyone have the same issue?  Any suggestions?

Thanks in advance.


Alpha Bitch

Re: Alexa Bluetooth Volume Drops
« Reply #1 on: December 20, 2017, 01:17:00 pm »
Unplugging your Echo device for 5 minutes should help. 

lhinaz71

Re: Alexa Bluetooth Volume Drops
« Reply #2 on: December 25, 2017, 09:41:43 pm »
Thank you, that worked!

lordandtaylor

Re: Alexa Bluetooth Volume Drops
« Reply #3 on: December 29, 2017, 01:54:42 pm »
Had the same problem.  Unplugged for 5 min and yes it also fixed problem.