I purchased a Dot for my 87 year old neighbor who's nearly blind. I thought it would help her with daily tasks which she struggles with.
When I took it over to her, I realized she needed a smartphone to do setup, but didn't have one. So, I used mine (I don't have an Echo). I downloaded the app and set up her Dot. I set up the calling portion using her non-smartphone cell phone number. So far so good.
If she has Alexa call by phone number ("Alexa, call (212) 555-5555") it works great! She knows phone numbers by heart and that's all she needs.
But a few times, she slipped and said "Alexa, call Joe." Well, it's dialing Joe from MY contacts list. And I can't find a way to remove my contacts from her Alexa account. I deleted the app off my phone, but nope: her Echo still knows my contacts names and numbers.
Note this is NOT the device-to-device calling where you can block individuals. I had about 5 contacts that have Echos and blocked them all. I'm specifically talking about names and phone numbers that imported from my contacts list.
Has anyone had experience on how to delete these contacts even after the app is uninstalled from my phone??
Thank you!