Echo & Alexa Forums

Alexa Web Browser Doesn't Show Album Covers in "Now Playing" View

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petejohnson

Like the title says, I see no album covers in Now Playing view -- just a big greyed-out musical note.

I've tried both Safari and Google Chrome, same result.

My music is purchased from the Amazon MP3 Downloads store, ripped from CDs and purchased from the iTunes music store. The covers show in the Amazon Cloud Player. They show in iTunes. They exist but Alexa doesn't show them.

Is there a fix for this?