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Echo Plus will not discover Philips Hue bulb

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Re: Echo Plus will not discover Philips Hue bulb
« Reply #30 on: December 29, 2017, 11:30:40 am »
Let me know if you vet an answer, ours can not discover the hue light either.

We have had a very up and down first look at the plus. Wants to reset from time to time, and we just got it.

Re: Echo Plus will not discover Philips Hue bulb
« Reply #31 on: December 29, 2017, 11:33:14 am »
Oh yeah, when I called Amazon support, they told me to contact Philips!

Re: Echo Plus will not discover Philips Hue bulb
« Reply #32 on: January 19, 2018, 10:06:12 pm »
Donít know if this helps anyone or whether anyone can shed light on what I experienced regarding this issue.

I too was experiencing the issue of Echo Plus not recognizing my Philips Hue Light. After much experimentation, it appears to be an issue with the lamp I was plugged into. Light works fine when using the switch. However, Echo will not recognize the light. I put the light ina different lamp and it recognizes it. I add the light to Alexa app. I even put the light in another lamp...still works once I added to app. When I then put it back in the original lamp...CANNOT communicate.

Any ideas?