I had problems trying to use the app recently. It seemed to just stop working. But I eventually found the fix. Some time back I noticed my clock was wrong by an hour, so I switched off automatic date and time update, thinking it was connecting to the wrong time server or something. For the next two weeks I had a problem with opening the Alexa app trying everything to fix it – clearing storage,cache, uninstalling, force stopping, switching on/off wi-fi etc. etc. until I switched automatic time update back on. As soon as I did, the Alexa app went into it’s update routine for the latest version and everything was OK again.
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