We’ve had our Amazon Tap for over a year. We never had problems with it until recently. Could only play Pandora and Bluetooth wouldn’t work. I uninstalled, reinstalled, etc several times to no avail. After contacting our internet provider and ruling out WiFi problems, we decided to purchase a new Tap. When the new Tap arrived I was so excited to finally have one work with all of the features. NO SUCH LUCK! It had the same issues.
I finally called Amazon and found out they’re currently having problems with the Tap and should have it fixed in a couple of days. I was angry. I just purchased a new Tap and was never told about the problems beforehand. Needless to say, if I’d have known, I’d never had purchased a second Tap. I’m a loyal Amazon customer but this was a big disappointment to me.