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Amazon Fire Phone and Echo

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Amazon Fire Phone and Echo
« on: May 12, 2017, 10:52:40 pm »
I just purchased the Echo and I already had a Fire Phone. After setting up the Alexa with the Amazon App, Everything worked great! When I went to Call/Message Alexa said that I had to register on the app which I had already done. I rebooted Alexa and started over and the same happened. I called Customer service who put me in touch with Alexa Tech and he troubleshot, about two hours later I was told that the problem was that the Fire Phone isn't compatible with the Alexa App at this time and they are working on it. Now,...I bought Alexa just for that application (Call/Message). I feel that Amazon should inform consumers if they have a problem as such. For instance, Just how long will I have to wait for this update? After all, they are both Amazon Designed specialty products. More R&D.

Offline jwlv

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Re: Amazon Fire Phone and Echo
« Reply #1 on: May 13, 2017, 12:11:55 am »
I wouldn't expect an update to address this issue because the Fire phone has been discontinued and has very little, if any, support for it now. The Fire phone did horribly in sales and Amazon gave up on it.

Re: Amazon Fire Phone and Echo
« Reply #2 on: May 13, 2017, 01:18:33 am »
These two guys really should go have a beer together.

http://www.echotalk.org/index.php/topic,1961.0.html

Re: Amazon Fire Phone and Echo
« Reply #3 on: May 13, 2017, 10:16:13 pm »
These two guys really should go have a beer together.

http://www.echotalk.org/index.php/topic,1961.0.html
Beer????Why I'd love one!! ;)