Echo & Alexa Forums

Software version not updated

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Cpaulg

Software version not updated
« on: March 16, 2017, 07:42:14 pm »
My new Echo is connected to my wifi and it's working fine. According to Amazon's update info page (https://www.amazon.com/gp/help/customer/display.html/ref=help_search_1-1?ie=UTF8&nodeId=201602210&qid=1489705279&sr=1-1), the Echo's software version should be 5264, but the Alexa app shows my device's software version is 3731. My Echo has been powered on for several hours and still no update. Is there a way I can manually update, or should I be expecting an update soon?

mike27oct

Re: Software version not updated
« Reply #1 on: March 16, 2017, 09:22:29 pm »
Have some patience, Newbie.  It might happen tonight.