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Alexa hears and executes commands but no radio

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Alexa hears and executes commands but no radio
« on: January 18, 2017, 07:56:12 pm »
Alexa hears and executes commands but no radio happens. She properly interprets commands "Alexa play some Frank Sinatra" and says "Shuffling songs from Frank Sinatra" but then nothing happens. She will answer questions like what is the local weather, tell me a joke, but will not play music or radio stations.
Any ideas of what happening?
Thanks Bob

Re: Alexa hears and executes commands but no radio
« Reply #1 on: January 18, 2017, 08:13:44 pm »
Unplug Alexa device for 5 minutes, then plug it back in and try again.  Something in device needs a full reset.

Re: Alexa hears and executes commands but no radio
« Reply #2 on: January 19, 2017, 06:37:38 pm »
For radio stations, say:
Alexa (or whatever you named it) play "station call letters or numbers adding AM or FM" on "your radio station."

Me personally, I just say:
"Echo, play 900 AM on Tunein."  Or....
"Echo, play WURD on Tunein."

If the above does not work, then either reboot your device or follow Mike's suggestion.