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Echo & Alexa Forums

Need someone to please test Echo Remote as I may have a bad one...

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Would like someone to test Echo remote. Perhaps I have a bad remote or bad Echo. I have paired and re-paired. Does not matter. Remote works intermittently.

Pls try: Test remote to see if echo recognizes it. Just press mic button and wait for beep sound.

Open remote battery door & separate batteries w/finger 4 2 seconds. Let go. Of course battery connection is lost and then regained

Now will remote work?  Mine wont until i say alexa directly to unit. Then remote works as normal.

If I hit remote with my hand in certain places I think it does the same thing as disconnect the battery (a short or something) then it will not work again UNTIL I say ALEXA directly to unit.

If remote sits idle for some time it may also not be recognized...



Thanks, Peter

mike27oct

Re: Need someone to please test Echo Remote as I may have a bad one...
« Reply #1 on: December 11, 2016, 11:03:48 pm »
Have you replaced the batteries yet?  My remote was acting up, I hardly used it so I figured batteries were OK.  Nevertheless, they were cheapo Amazon batteries, so I replaced them, and problem solved.

mindmagic

Re: Need someone to please test Echo Remote as I may have a bad one...
« Reply #2 on: December 12, 2016, 04:27:42 am »
When my remote plays up, as advised by Amazon I reboot my Dot. It would be the same process for Echo. Unplug at the mains, wait 3 seconds, then plug back in.