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Echo cuts out

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Echo cuts out
« on: November 11, 2016, 04:17:07 pm »
I have a new Echo and when I say 'Alexi play .................' the blue light cut out before I've finished my commands as such. Why please?

Re: Echo cuts out
« Reply #1 on: November 11, 2016, 04:36:34 pm »
I have a new Echo and when I say 'Alexi play .................' the blue light cut out before I've finished my commands as such. Why please?

You need to pause a bit after saying the wake word ("Alexa") and wait for the blue light to come on *before* proceeding with your command/question.  Are you doing that?