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Echo & Alexa Forums

Alexa Not Playing Music from TuneIn or RadioPlayer

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markgolledge

Alexa Not Playing Music from TuneIn or RadioPlayer
« on: December 08, 2017, 04:21:05 pm »
Hi there,

I've had Alexa installed for a couple of weeks.

All working fine until a few days ago when it has stopped playing TuneIn or RadioPlayer. If I ask 'Alexa, play JazzFM' (or another radio station) she'll say 'playing JazzFM from TuneIn' but then nothing plays. The same is the case with RadioPlayer.

Is there a fix? Has anyone come across this.

If not, is there a reset?

mindmagic

Re: Alexa Not Playing Music from TuneIn or RadioPlayer
« Reply #1 on: December 09, 2017, 05:00:10 am »
Have you tried rebooting your router?

B.Hill

Re: Alexa Not Playing Music from TuneIn or RadioPlayer
« Reply #2 on: December 09, 2017, 02:41:00 pm »
Same problem with mine - purchased two days Ok

Did rebooting the Router work for you ?

B.Hill

Re: Alexa Not Playing Music from TuneIn or RadioPlayer
« Reply #3 on: December 09, 2017, 02:45:10 pm »
Should had said purchased two days ago - working ok until this morning then unable to access Classic FM or Radio 2 as examples via Tune-In

Can access local weather reports though


Resonance

Re: Alexa Not Playing Music from TuneIn or RadioPlayer
« Reply #4 on: December 12, 2017, 04:57:25 pm »
I've had this problem in the past. It seemed to be the Radio Player skill messing everything up. Disabling it got me audio back from Tunein.