Echo & Alexa Forums
General Category => Echo Technical Support => Topic started by: Pyrah on January 06, 2017, 07:25:28 am
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Sorry if this is a repost, has anyone had this issue and know a way to fix this, I've tested my speaker setup and it works fine for any device except the dot.
I can't find any settings on the alexa app to change this.
Cheers.
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When testing with other devices as input, have you been using the same cable that you're using with the Dot?
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This is a frequent problem with new Dots -- I have quite a few and most of them exhibited this at the onset. A simple "fix": The input plug of the new Dot is very tight and really has to be pushed in to make full contact with the 3-part jack and plug, so push it in very firmly. Insert fully and remove a few times to break it in.
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This is a frequent problem with new Dots -- I have quite a few and most of them exhibited this at the onset. A simple "fix": The input plug of the new Dot is very tight and really has to be pushed in to make full contact with the 3-part jack and plug, so push it in very firmly. Insert fully and remove a few times to break it in.
This fixed it! I thought it was pressed firmly in but maybe needed some wearing in. Thank you!
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I thought mine was plugged in all the way, too, and then noticed jack was not flush with the case, pressed in firmly and bingo, I felt it snap in all the way. Glad you are set now.