Echo (Alexa) User Forums

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Down Under Echo (Australia) / Re: How many echo’s do you have and location?
« Last post by rcjordan on July 15, 2018, 09:06:14 pm »
6 dots 2nd gen.

Rear deck (very wet, windy environment), garage, master bedroom, office, den, kitchen.

Located in coastal NC, US.
Down Under Echo (Australia) / Re: How many echo’s do you have and location?
« Last post by dragon123 on July 15, 2018, 04:00:38 pm »
Dot + fire tv in living room, show in kitchen, dot in bathroom, spot in master bedroom, dot in 'work room', vobot alarm clock in guest bedroom.
Plus a 7" and a 10" alexa-enabled tablet.

In The Netherlands btw.
Amazon Echo Discussion / Re: Echo being used as a hands free speaker
« Last post by Laurel on July 15, 2018, 03:49:28 pm »
This how to video is excellent.  But I am not sure if this is what you need?
Amazon Echo Discussion / Re: Echo being used as a hands free speaker
« Last post by Nathanial Essex on July 15, 2018, 01:50:42 pm »
I don't have to "connect" my phone to my echo to use it as a speaker phone at all... must be a user thing... All I have to do is ask Alexa to call (whoever) and she will ask me which [mobile/home/work] do I want to call, and I tell her and she makes it happen... then I carry on a phone conversation...
And how does that work? The only calls I  can do is to the Echo app.
Amazon Echo Discussion / Tap connectivity priblems
« Last post by Juder001 on July 15, 2018, 01:21:09 pm »
We’ve had our Amazon Tap for over a year. We never had problems with it until recently. Could only play Pandora and Bluetooth wouldn’t work. I uninstalled, reinstalled, etc several times to no avail. After contacting our internet provider and ruling out WiFi problems, we decided to purchase a new Tap. When the new Tap arrived I was so excited to finally have one work with all of the features. NO SUCH LUCK!  It had the same issues.

I finally called Amazon and found out they’re currently having problems with the Tap and should have it fixed in a couple of days. I was angry. I just purchased a new Tap and was never told about the problems beforehand. Needless to say, if I’d have known, I’d never had purchased a second Tap. I’m a loyal Amazon customer but this was a big disappointment to me.
Echo Technical Support / Drop In Issues
« Last post by fertree on July 15, 2018, 12:58:56 pm »
My wife is at our summer home and Alexa has joined her there. We use Drop In to catch up every day, but there is an annoying echo on everything I say, as well as squealing and feedback no matter how low the volume is. She hears it on her side as well. Do others have this problem, and is there a fix? Thanks!
Turn off Taps by holding power button in rear for 3 seconds until you hear the shutdown sound.  Turn Tap back on and place it near one of the Echos so you know you have good wifi.  play music on tap.

Do this to each tap separately.

You also should reboot modem and router before hand.

This all seems like a wifi issue.
too many to name.  20th century masters series.  guns and roses greatest hits.   2 of the tears for fears ones plus the seeds of love album.   suddenly all gone. they were there before cause I had them in my library now they’re all greyed out.  amazon just using mostly the albums of an artist and not the hits collections for streaming.  they want tou to say. alexa play songs by rod stewart not play specific album. 
Amazon Echo Discussion / Tap new connection issues, music cutting in and out
« Last post by Akakizzy on July 15, 2018, 12:02:21 pm »
Hello all. First time here. I looked at previous posts to see if I can find an answer for our issue. We have 2 echos and 2 taps. The echos work perfectly however the past few weeks the taps will cut in and out while playing music. They will simply stop in the middle of a song and several minutes later start up with a brand new song. This breaks can last sometimes 10-15 minutes. Nothing has changed as far as our internet or modem/router. My husband has no issues with his tap at work on the work WiFi. They have been reset, reconnected and deactivated all to no avail. Wondering if anyone else is having issues like this? Any potential fixes? My husband feels that it must be the modem/router at the house seeing as he has no problems at work. However, the echos have no issues whatsoever.
Starting working again last night.
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