Echo (Alexa) User Forums

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Echo Technical Support / Re: Echo is not playing my music
« Last post by mike27oct on April 25, 2018, 07:47:48 pm »
Unplug Echo for 5 minutes, then plug it back in and try again.  If issue remains, then contact Amazon Echo Support.
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Echo Technical Support / Echo is not playing my music
« Last post by Palashee on April 25, 2018, 07:19:46 pm »
I have an Amazon music unlimited account and have placed some albums in my music library so that I can shuffle through a selection of songs from albums I like.
Previously, I just asked "Alexa play my music" and it would begin to play it, but now when I say "play my music" it responds by saying "playing the last station you listened to on tunein, forth 1" and starts playing that radio station. Now I've never used tunein or heard of this radio station before.
So how do I get the echo to start playing my music again?
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Echo Technical Support / Re: Echo being over ruled by Alexa.
« Last post by strayfish on April 25, 2018, 05:52:03 pm »
If it's radio it shouldn't be a problem, mine are frequently on different stations at the same time. If it's streaming though, I think that's different - you can only stream from one external source at any one time*. Question though: are the devices all on the same Amazon account or separate ones? I have no idea if that's important but it might be.

*Forum folk - is that the case for streaming from say iTunes?
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Echo Technical Support / Echo being over ruled by Alexa.
« Last post by only pete on April 25, 2018, 03:43:22 pm »
Hi All.

Wonder if any of you guys could help?... my friend who has an Echo and Dot has just moved in with a family member who also has an Echo.... all are in different rooms and not within ' hearing ' distance of each other and all with a different 'wake' word but sharing the same WiFi and spotify account .  If they have music playing on the Echo or Dot and someone also asks the other Echo for music it will cut off the other two. is there any way to make them all work independent of each other or is this just how it must be ?....

thanks in advance.

Pete
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Echo Technical Support / Whole Home System?
« Last post by CajunBob on April 25, 2018, 01:49:08 pm »
Has anyone sucessfully set up a whole home system? If so, how?

My concept is to take my 4 dots and use them to feed my 4 zone amps.

My question, which has not received an answer is must all Dots and Echo Plusses be connected to the same Wi Fi channel?

Thanks
Cajun Bob
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Echo Tips & Tricks / Re: Grand kids a problem
« Last post by kenf on April 25, 2018, 12:03:00 pm »
I just saw this article today about the new Kid version of a Dot:
https://www.theverge.com/2018/4/25/17276164/amazon-echo-dot-kids-edition-freetime-price-announcement-features-specs

but before we gripe about the price, read the section about the "FreeTime" feature, that even the basic, free version of that we can enable on existing echoes has.

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Echo Tips & Tricks / Re: Grand kids a problem
« Last post by fstbusa on April 25, 2018, 11:13:10 am »
Reading the past posts on this topic, I just have to voice an opinion on raising kids. I am now a retired teacher but I still work as a sub from time to time. On any given day, I oversaw 200-250 kids (7 periods, 25-35 kids per class) and a few parents who bothered to show up to mandatory meetings. The vast majority of the meetings it becomes clear why the child is behaving the way they do.

It seems that many parents have no desire to parent their kids. They want technology to do their job. I'll take an example from the 1990's when the "v-chip" came about. If you remember, the FCC required new television sets to have v-chips so that parents can block certain ratings on television shows. The rating system included: TV-Y, TV-Y7, TV-Y7-FV, TV-G, TV-PG, TV-14, and TV-MA. So if parents didn't want their child to watch TV-14 and TV-MA shows, they can block it via the v-chip. A PIN would be required to unblock it.

And here's my opinion. Many parents assume that blocking access to something, whether it is a TV show, something on an Echo device, or a password or a physical lock/key on the thermostat, would prevent a child from doing something they were told not to do. That just challenges them to want it more. And if can they find another way to do it without you knowing, they will. They will lie to you and say they didn't because, well, you created the proof for them. You blocked access to it and that block is still there. What parents should be doing is explaining why their child should not do something and the consequences of it when they already know that it isn't allowed. And rules are different from place to place. Like in a certain friend's house, you can eat and drink anywhere but at another friend's house you can only eat and drink in the kitchen. Every child knows the difference between right and wrong, and how to be good and how to be bad. If the child made a bad decision, they must face the consequences of that decision and be reminded of that for the the next several weeks. Let's say little Johnny didn't do his homework and lied about it. He got caught so he is punished by taking away his cell phone for a day. Over the next few weeks, if Johnny asked if he can go out to play with his friends, you might say, "Normally you can go play, but you lied to me about your homework last week. So you can't go out to play today. You did something wrong by lying and you knew that it was bad behavior. If you stay good (affirmation that he's been doing good) then you can go out to play next week." So a gentle reminder of what the child did wrong before will last longer than a 1 day punishment of taking his cell phone away. And the child will know that this reminder/punishment isn't arbitrary. It will end next week under the condition of him staying good. Hopefully by next week, the child will have learned something.

How is a v-chip, a PIN, a lock/key, parental controls, or any technology going to teach a child the same way as I described above?

While I totally agree to your assessment... I've told my kids that they cannot play songs that mom or dad haven't approved.  Now they have a Spider-Man theme song they love to play.  Its totally innocent.  The kids being super hero fans get curious and ask to Alexa to play a superman song..... it plays inappropriate material for them.  I agree that maybe we(as parents) didn't approve of the song that played but, the kids also innocently tried to play a similar super hero song and thats not what was given to them.... It would be nice to have some method of shielding them from a situation like this.
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Try turning it off and waiting a bit and then back on.  I was having trouble with my Echo Show pairing and I did that and the problem was fixed.

Hello,
I  am turning it off, I'm unpluging it and then back up and it works. Till the problem comes back again, and then... If I'm not around, then the Echo is stucked with this quarter ring and doesn't work.
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Echo Technical Support / Re: Tunein radio
« Last post by mindmagic on April 25, 2018, 04:30:11 am »
“Alexa, play Radio Caroline from TuneIn” works for me.
Mike, not every country uses call letters...

Adding the FM frequency can help with UK stations.
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