Echo & Alexa Forums

General Category => Alexa Across the Pond (Europe) => Topic started by: mike_75 on October 13, 2018, 09:40:20 am

Title: No connection
Post by: mike_75 on October 13, 2018, 09:40:20 am

for some reason my Echo has lost connection to my wi-fi. Everything else still works fine so something to do with the Echo. I have reset the Echo it and is now asking me to reconnect through the app. However when I go into my app and go to settings there is no option to connect to the WiFi so I assume it thinks it is already connected?

Title: Re: No connection
Post by: renegade600 on October 13, 2018, 04:04:29 pm

you try doing a power cycle on your router?   sometimes you will lose one connection and keep others and a power cycle will reset all connections.  just pull the plug for a slow 10 count.