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Echo dot II nothing but blue cycle

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Roo

Echo dot II nothing but blue cycle
« on: January 07, 2018, 07:35:20 pm »
I have an issue with my dot.  It was just the blue circle, no response to any buttons.  Unplugged and plugged it back in.  Turn solid blue for A couple of seconds, then back to the blue rotating ring.  Still no response to any buttons.  No action button or master reset from mic  and volume down.  Any suggestions?
« Last Edit: January 08, 2018, 03:30:43 pm by Roo »

Alpha Bitch

Re: Echo dot II nothing but blue cycle
« Reply #1 on: January 08, 2018, 02:59:38 pm »
Keep the DOT unplugged for 15 minutes and/or overnight.If still having problems, CALL tech support.

Re: Echo dot II nothing but blue cycle
« Reply #2 on: January 10, 2018, 01:45:59 pm »
has it ever worked?