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Odd issue with Echo device.

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Ochimo

Odd issue with Echo device.
« on: January 21, 2019, 08:47:29 am »
So my Alexa, 3rd Gen. It suddenly acts as if it is trying to say that it is connected via Dish. When I issue commands to turn off the lights, it says it cannot connect to Dish. I used to have Dish as a TV provider, and had that skill enabled. I have disabled that skill and now it says, it cannot connect to provider. I have reset the device and it returned to the same issue Any suggestions?

LoveUrEcho

Re: Odd issue with Echo device.
« Reply #1 on: January 21, 2019, 12:41:25 pm »
Can I ask what color ring your Amazon Echo has when it will not connect?

Ochimo

Re: Odd issue with Echo device.
« Reply #2 on: January 21, 2019, 12:43:26 pm »
It maintains the blue ring throughout.

LoveUrEcho

Re: Odd issue with Echo device.
« Reply #3 on: January 21, 2019, 01:03:17 pm »
If you don't have dish anymore, and you disabled the Dish skill what provider will you be going to?

Ochimo

Re: Odd issue with Echo device.
« Reply #4 on: January 21, 2019, 01:12:07 pm »
None as far as I know. I didn't use Dish for my Internet. Am I wrong in assuming that's what it is referring to?