Echo (Alexa) User Forums

mobile app

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Offline Art

mobile app
« on: January 10, 2019, 12:28:47 pm »
Hi All
New to Alexa and still finding my feet.
Have set up a couple of devices using skills and they both work ok using the mobile app.
However if I ask alexa a question ie what time is it then all I get is silence even the echo dot stays silent from a mobile request.
Any help would be much appreciated.

My phone is a Huawei Ascend running Android 5.1.1

Re: mobile app
« Reply #1 on: January 10, 2019, 02:36:41 pm »
Hi All
New to Alexa and still finding my feet.
Have set up a couple of devices using skills and they both work ok using the mobile app.
However if I ask alexa a question ie what time is it then all I get is silence even the echo dot stays silent from a mobile request.
Any help would be much appreciated.

My phone is a Huawei Ascend running Android 5.1.1

What do you mean exactly, by mobile request? You push on the middle button until you see the blue bar and ask alexa "Alexa, what time is it?", but get no response from your phone? Have you turned on the volume..?  ;)
My Alexa stuff:
Echo Show, Echo Spot, 4 Echo Dots, Fire TV, Fire tablet,
Vobot Alarmclock, Logitech Harmony Hub, house full of Hue lights,
Ring doorbell, Tado smart thermostat, Plex server.