Echo & Alexa Forums

No Music

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Darryl

No Music
« on: December 11, 2018, 02:57:37 pm »
I used to be able to request Alexa to play a certain genre of music or a specific artist or song. Now she tells me she is going to play something and then say, I'm not sure what went wrong."  I have rebooted the cable box, the router, plugged and unplugged Alexa and nothing. Does she just not like my taste in music?  Do I have to have Amazon Music.


It used to work just fine. Help!


Darryl

buffaloquinn

Re: No Music
« Reply #1 on: December 11, 2018, 07:03:09 pm »
Is it the only issue you're having? Is Alexa responding to other inquiries?

mike27oct

Re: No Music
« Reply #2 on: December 12, 2018, 02:37:12 am »
Unplug Alexa device for AT LEAST FIVE MINUTES  to clear All glitches out, plug in and try again.

Darryl

Re: No Music
« Reply #3 on: December 12, 2018, 11:00:36 am »
Yes, everything else works, as Raj from "Big Bang" would say, Honky Donkey.

Darryl

Re: No Music
« Reply #4 on: December 12, 2018, 11:02:11 am »
I'll give it a go. I have to go out for a couple of hours.
Thanks

Darryl

Darryl

Re: No Music
« Reply #5 on: December 13, 2018, 01:25:49 pm »
No luck. It was unplugged for 2 hours and she keeps telling me, "I don't know what happened." Maybe she doesn't like my taste in Music.

Northern_blades

Re: No Music
« Reply #6 on: December 15, 2018, 05:07:00 pm »
I am quite new, Both here, and to the service/product.
I may be completely wrong.  I was under the impression that you woudl need both a "skill"
and a "service"

So, if your 14  (or 90) day trial, of Amazon music, has expired.
and you DO not have serious, or spotify, And you are lacking a "skill"  installed to provide Alexa with music.  I would guess, Alexa would not be able to play music?

I would also like to ask, what other free streaming music "skills" are available to Alexa?