Echo (Alexa) User Forums

No connection

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No connection
« on: October 13, 2018, 09:40:20 am »
for some reason my Echo has lost connection to my wi-fi. Everything else still works fine so something to do with the Echo. I have reset the Echo it and is now asking me to reconnect through the app. However when I go into my app and go to settings there is no option to connect to the WiFi so I assume it thinks it is already connected?

Re: No connection
« Reply #1 on: October 13, 2018, 04:04:29 pm »
you try doing a power cycle on your router?   sometimes you will lose one connection and keep others and a power cycle will reset all connections.  just pull the plug for a slow 10 count.