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echo connect

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echo connect
« on: October 07, 2018, 05:20:19 am »
Well it's here at long last. Generally it works well and the set up is easy.
One issue I've found is that if I ask it to call someone by name, for example, "Call Brenda on home phone", it calls her on her Alexa and not the landline. I've tried with other people in my contacts list and have found that if they have an Alexa, it calls the Alexa by default whatever you say. The only way to call people who have Alexas on their landline is to actually tell Alexa the number and ask her to dial it.
I spoke to Amazon about this, they are looking at it already but to date there is no fix.
One thing I'm going to have to keep in mind is that all calls through the Echo Connect go onto my BT bill and not free (as they are in the US and Canada). It's a shame that this is the case as it's not an equitable service with other countries. The Google mini/home set up can call landlines and mobiles for free and I would have though Amazon would have offered at the least the same service.
Hopefully it will change in the future...........
« Last Edit: October 07, 2018, 05:23:54 am by MartinB999 »

Re: echo connect
« Reply #1 on: October 08, 2018, 04:30:14 am »
OK, so I got one on Saturday. As MartinB999 says, its pretty easy to setup and seems to work fine. Sound quality is good.
I love the fact that Alexa announces who is calling, based on the number and contact set up I assume, if the number is withheld obviously she has no idea, or if the number is not a contact she just tells you the number.  I like. I also like the fact that you can just call a number..'Alexa call 0121 123 4578'...nice...What I don't like is that she disconnects from Bluetooth to make or receive a call (security issue?)..Still have to play round, can you put a number in for automated switchboards ? but generally happy

Re: echo connect
« Reply #2 on: October 08, 2018, 04:44:41 am »
oooh automated switchboards....'Alexa press 1' - seems to work

Re: echo connect
« Reply #3 on: October 08, 2018, 01:28:59 pm »
When I try to call a phone number Alexa tells me she can't phone a phone number.

Re: echo connect
« Reply #4 on: October 09, 2018, 05:23:54 am »
When I try to call a phone number Alexa tells me she can't phone a phone number.
Hi Twoshed
Have you activated voice calling in the Alexa app?

Re: echo connect
« Reply #5 on: October 12, 2018, 07:13:55 pm »
When I try to call a phone number Alexa tells me she can't phone a phone number.
Hi Twoshed
Have you activated voice calling in the Alexa app?

Where is voice calling? Can alexa now call any number you want or is it just other echos?

Re: echo connect
« Reply #6 on: October 13, 2018, 04:25:42 am »
Hi Smokie
Take a look here and you should be OK following these instructions to connect.
https://www.amazon.co.uk/gp/help/customer/display.html/ref=help_search_1-2?ie=UTF8&nodeId=202209760&qid=1539419077&sr=1-2

Re: echo connect
« Reply #7 on: October 16, 2018, 07:46:45 am »
When I make a phone call I get a continues tone on the line. Like dung dung dung. I can hear it but the person on the other end can not. Any ideas?

Re: echo connect
« Reply #8 on: October 17, 2018, 01:33:09 pm »
When I make a phone call I get a continues tone on the line. Like dung dung dung. I can hear it but the person on the other end can not. Any ideas?
Not heard of that one twoshed. Have you tried taking the phone jack out, rebooting the connect and seeing if it happens still? This might be one for the help team at Amazon if it doesn't go away.