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Loop Mode Stops Working

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omega0401

Loop Mode Stops Working
« on: December 09, 2017, 12:28:09 pm »
I use two sleep music from 2 different skill sources.  When I play either one and say, alexa loop mode on, Alexa says loop mode on and will remember it.  Later the sound stops.  If I ask Alexa for the time, it gives me the time and then starts the sleep music back on!  Loop mode used to work but not now.  I think this is an Echo problem not a skill problem.  Anyone have any solution?

Jeff

Re: Loop Mode Stops Working
« Reply #1 on: December 24, 2017, 01:44:07 pm »
I can confirm that this is a problem with the software on certain Amazon Alexa devices.  It has been impacting all of the sound and music skills.  Amazon is working on the problem and will have a fix for it in the coming weeks.

In the meantime, you can use any of the Sleep Sound skills by Voice Apps, LLC.  We have implemented a temporary fix that allows the sounds to play all night.  By default, the sounds will play until you tell them to stop, so there's no need to say "Loop On". 

You can just say "Alexa, enable Sleep and Relaxation Sounds" or follow this link: http://amzn.to/2zl7uTP

You can find all of our skills here:  http://amzn.to/2pnYAFG