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Amazon Music stopping, restarting

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lancewhit

Amazon Music stopping, restarting
« on: November 14, 2017, 10:18:44 am »
I have three of the new Echo devices in my home. Working fine for a week or so. Then over the past few days, all three of them have had problems playing music from Amazon Music. The music continually stops and then restarts. The problem occurs only when I stream Amazon Music. If I play anything from TuneIn or iHeartRadio or Pandora, the music plays fine. So I'm assuming the problem is on Amazon's end. Has anyone else had trouble like this recently? Thank you.

Jeff29

Re: Amazon Music stopping, restarting
« Reply #1 on: November 18, 2017, 12:33:15 am »
When you say "Amazon Music" do you mean the free offering or do you mean Amazon Music Unlimited?

How far are your devices from your wireless router and is there anything that may significantly reduce signal level?

Have you tried placing one device next to your router so signal level is eliminated as a potential issue and then started music to see if it stops?