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CONNECTION TO ECOBEE 3 lite THERMOSTAT

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CONNECTION TO ECOBEE 3 lite THERMOSTAT
« on: June 23, 2017, 02:30:35 pm »
Recently purchased and installed the amazing Ecobee thermostat.  However, after installing the Ecobee app on my iPhone as well as installing the Ecobee skill on the Echo app and going thru all the proper pairing steps, when I try to control the thermostat &/or check on the status of the thermostat as well as the paired room sensors, my Echo does not recognize any of the commands or questions....basically Echo does not recognize there the Ecobee is there.

Anyone out there have any recommendations on solving this problem?

Thanks for your help.