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calling and messaging

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bullseye759

calling and messaging
« on: May 22, 2017, 10:45:46 am »
Hi
the instructions for signing up for calling and messaging say to click on the conversations icon on the home page. I don't see this icon anywhere on the home page.

malliekm

Re: calling and messaging
« Reply #1 on: May 22, 2017, 11:37:45 am »
Are you looking at the home page of the Alexa app or your phone's home page?  It's in the Alexa app.

Offline jwlv

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Re: calling and messaging
« Reply #2 on: May 22, 2017, 12:01:40 pm »
Hi
the instructions for signing up for calling and messaging say to click on the conversations icon on the home page. I don't see this icon anywhere on the home page.

It's there. Just make sure you are looking in the right place. See screenshot.
You might also want to check if there's an update to the Alexa app. The last update just came out about a week ago. Older versions of the app won't have the conversations icon.


« Last Edit: May 22, 2017, 12:04:01 pm by jwlv »

StevenR

Re: calling and messaging
« Reply #3 on: May 22, 2017, 12:24:41 pm »
Are you in the US? This option is only available there currently. As far as I know, Amazon hasn't made any announcements regarding if or when it is likely to roll out to the rest of us.

Robbie

Re: calling and messaging
« Reply #4 on: May 23, 2017, 12:45:43 pm »
You can only use a cell phone Not a tablet for the setup!  At least for an android cells  your  phone Must be over 5.0 for greater!
Robbie