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Echo & Alexa Forums

Alexa app

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Hhmaker

Alexa app
« on: February 04, 2017, 02:24:37 pm »
I set up my new echo with no problem using the Alexa app. However, every time I now open the app it wants to take me through the set up process again. Any advise?

Amyberta

Re: Alexa app
« Reply #1 on: February 04, 2017, 02:31:41 pm »
I had the same problem, give it a few hours and it should be fine.

strayfish

Re: Alexa app
« Reply #2 on: February 04, 2017, 02:32:46 pm »
I set up my new echo with no problem using the Alexa app. However, every time I now open the app it wants to take me through the set up process again. Any advise?

Two questions: Is your Echo working (does it respond to questions, play music and so forth), and what are you opening the app to do? This might get us started on figuring out what's going on.